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Terms and Conditions

These general conditions of sales apply, as published at the time of order, to all purchases made by site. By placing an order, the Customer declares to have read all the information provided during the purchase procedure and understands and accepted these general conditions of sales fully.

General information

Chiattelli Luigi S.r.l. is a Limited Liability Company, registered with the Chamber of Commerce of Perugia, with headquarters in Via Umberto I 25, 29 – 06055 Marsciano (PG) Italy, p.i. 02017150547. The sales contract stipulated between Chiattelli Luigi S.r.l. and the Customer concludes with the acceptance of the order by Chiattelli Luigi S.r.l … This acceptance is automatic, unless otherwise communicated prior by the client. By placing an order in the manner provided, the Customer declares to have read all the information provided to him/her during the purchase procedure, and fully accepts the relative general and payment conditions.

Our jewelry
The Precious Gems sold on the website of are authentic and certified. We advise the buyer to please take the time to go through our website before ordering to get a true clarity on the essential characteristics of the jewelry he/she wishes to buy. Each jewel whether in gold or silver will be delivered accompanied by a certificate attesting to the quality and the type of material in which it is made of, as well as precious stone sets. our diamond jewelry also comes with a certificate containing information on the characteristics of the weight, color, purity and cut.

The customer can only purchase products that are in stock which are viewable on the online shop of web site at the time the order, as described on the relevant information sheets. The prices indicated (displayed in euros) are in effect at the time of purchased order. Orders are accepted via Internet. Once your order is completed a confirmation will be sent by e-mail with your order details and relative order number. The costs of shipments and any returns are paid at the expense of Chiattelli S.r.l.

Payment methods 

Product availability
Chiattelli Luigi S.r.l. reserves the right to accept orders that will be placed on the basic of the availability of the goods.

Order fulfillment times
Orders will be processed within 24 working hours upon payment confirmation. In the case of payment by cash on delivery, the order will be validated and ship on the same day, if made within 12 hours.

Right of withdrawal

Shipping and delivery 

Chiattelli Luigi S.r.l. ensures each shipment upon receiving goods. At delivery, you will be asked to sign a waybill that discharges any responsibility for goods accepted. From that moment Chiattelli Luigi S.r.l. will no longer be responsible for the goods.


In order to purchase on the online a form must be filled out with your personal data such as: (first name, last name, email, phone, delivery address and billing…) and the acceptance of the privacy policy